Terms Of Service

Terms of Service (Terms of Use / Conditions) 

These Terms of Service (“Terms”) govern your relationship with Nordique Agency Inc. (“we”, “us”, “our”) in connection with your use of our website, services (including appointment scheduling and related SMS / messaging communications). By booking a call, using our services, or consenting to receive SMS communications, you agree to these Terms.

Last updated: October 2025

1. Definitions

You / your / client / user: any individual or entity accessing or using our services

Services: appointment scheduling, consultation, client management, messaging (SMS / automated texts)

Communication Services: the sending of automated SMS / texts for appointment reminders, confirmations, updates

Content: any text, data, information, messages, or media provided through our services

2. Acceptance of Terms

You agree to these Terms each time you:

Book or schedule a call or appointment

Use or access our website or services

Consent to receive SMS / messaging

If you do not agree to these Terms, you should not use our services or opt into messaging.

3. Service use & responsibilities

You must provide accurate, up-to-date information (contact, appointment details)

You are responsible for maintaining confidentiality of your account (if applicable)

You agree not to use our services for illegal or improper purposes

We may suspend or refuse service to anyone who violates these Terms

4. Messaging / SMS / automated communications

By consenting, you authorize us to send recurring, automated SMS / appointment-related communications (reminders, confirmations, updates) to the mobile number you provided

Message frequency may vary

Standard message and data rates may apply (depending on your carrier)

You can opt-out at any time by replying STOP or following instructions provided

We reserve the right to change the sender number, format, or schedule of messaging with notice

5. Intellectual property

All rights, title, and interest in our website, content, logos, trademarks, and proprietary materials belong to us (or our licensors).

You may not reproduce, modify, distribute, or publicly display our materials except as necessary to use the services.

6. Disclaimers & limitation of liability

We provide services “as is” and do not guarantee uninterrupted or error-free operation

To the fullest extent permitted by law, we disclaim all warranties (express or implied)

In no event will we be liable for indirect, incidental, special, punitive, or consequential damages, or lost profits, even if advised of the possibility

Our total liability, in aggregate, for any claim arising out of these Terms is limited to the amount you paid us (if any) in the last 12 months

7. Indemnification

You agree to indemnify and hold us harmless from any claims, losses, damages, liabilities, demands, or expenses (including legal fees) arising from your use of our services, your violation of these Terms, or your violation of third-party rights.

8. Privacy and data

Your use is subject to our Privacy Policy, which is incorporated into these Terms by reference. You agree that we may collect, use, store, and disclose your personal information as described there.

9. Termination

Either party may terminate your access or use of services at any time (e.g. in case of breach)

When terminated, your rights to use messaging / services cease (though obligations such as indemnification and liability survive)

We may retain certain data for archival, legal, or audit reasons

10. Amendments

We may modify these Terms from time to time. We will give notice of material changes (e.g. via email or website). Continued use of services after changes constitutes acceptance.

11. Governing law & dispute resolution

These Terms are governed by the laws of Ontario and Canada

Any dispute arising under or in connection with these Terms must be resolved in the courts of Ontario

You waive any right to a class action or jury trial to the extent permitted by law

12. Severability & waiver

If any provision is held invalid or unenforceable, it will be severed and the remaining provisions will remain in effect. A failure to enforce any right isn't waiver unless expressly acknowledged in writing.

13. Contact details

Nordique Agency Inc.
Address: 243 Mountbatten Ave, Ottawa, ON, K1H 5V8
Email: [email protected]
Phone: (613) 889-4607

Cookies Notice (Cookie / Tracking Notice) 

This Cookies Notice explains how Nordique Agency Inc. (“we”, “us”) and our website use cookies and similar tracking technologies when you visit our website.

1. What are cookies and tracking technologies

Cookies are small text files placed on your device when you visit websites. They help the site remember your preferences, track usage, and personalize experience. Other tracking technologies include web beacons, pixels, local storage, and analytics tools.

2. Types of cookies we use

Essential / Strictly necessary cookies: required for website operation (e.g. session cookies, login, security)

Performance / analytics cookies: collect information about how visitors use the site (pages visited, time spent, errors)

Functional cookies: enable enhanced features (ex: remembering your preferences, language)

Marketing / advertising cookies: track your behavior to deliver relevant ads or content

3. Purpose of use

We use cookies for:

Site functionality and performance

Improving user experience

Gathering analytics (aggregate, anonymized)

Personalization, remarketing, and ad delivery (if applicable)

4. Third-party cookies

We may allow third parties (e.g. Google Analytics, marketing partners) to set cookies through our website. These third parties may collect analytics or serve ads based on your interaction with our site.

5. Consent & control

On your first visit, we display a cookie banner asking for consent (for non-essential cookies).

You may accept or decline non-essential cookies.

You can withdraw or change your consent at any time (e.g. via a cookie settings link or browser settings).

You can disable cookies through your browser settings (though disabling some cookies may affect site functionality).

6. Retention

Cookies may persist for different durations (session cookies expire when browser closes; persistent cookies remain until expiration). We delete or refresh cookies as needed.

7. Updates to this notice

We may update this Notice. We will post the latest version with an updated “last updated” date.

8. Contact

If you have questions about our use of cookies or tracking, contact:
Nordique Agency Inc.
Email: [email protected]